Purpose of this Privacy Policy

This policy applies to all Council members, employees, contractors, volunteers, visitors and clients of the Company.

If there is an inconsistency between requirements applying to the Company under a law of our country and under a law of a foreign jurisdiction, then the Company will comply with the law.

Details We Obtain From You

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site

Our main aim in gathering Your Personal Information is to provide You with a customised service

We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information

We will only collect record share process and store Personal Information which is needed to:

(a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
(b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
(c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
(d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
(e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise

We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties

If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You

If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose

If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

Your Information: Our Usage

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

internal record keeping;
improvement of our products / services;
transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances.

For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Partner Websites

If you visit our homepage, your surfing pattern might be analyzed statistically. This happens especially with cookies and with programs for analysis. The analysis of your surfing pattern is normally anonymous. This pattern cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools.

Information Security Policy

Safeguarding Your Data

We use technical and organizational measures to protect your data, such as password protection and secure servers. SSL technology encrypts payment details to enhance security. If you believe your data has been compromised, notify us immediately to allow us to address the breach swiftly.

Hyperlinks to Partner Sites

We make an effort to carefully select and review the links provided on our website that lead to external sites. However, the content and information found on those external sites are beyond our control and are not covered by our privacy policy. As such, we do not take responsibility or assume liability for the information on external websites. While we strive to protect the integrity of our own site, we encourage users to remain vigilant and read the privacy policies of any external sites they navigate to from our links.

Cookie Consent

Cookies serve to store specific user preferences and facilitate automatic sign-in to our site, ensuring a smoother browsing experience. For detailed information about how these processes are handled, please consult our Cookies Policy. Additionally, we record certain technical details of your visit for statistical purposes without identifying individual users.